Privacy Policy
Last updated: September 25, 2025
Company: CoaCalm
1. INFORMATION WE COLLECT
Personal Information
- Email address (for account creation and authentication)
- Apple ID information (when using Apple Sign-In)
- User preferences and settings
Usage Information
- App usage analytics and performance data
- Session completion data and progress tracking
- Device information and technical diagnostics
Camera Data
- Camera access is used to provide visual guidance during EFT tapping sessions
- No photos or videos are stored or transmitted
- Camera data is processed locally on your device only
2. HOW WE USE YOUR INFORMATION
We use collected information to:
- Provide and maintain the CoaCalm service
- Process subscription payments
- Track your progress and customize your experience
- Provide customer support
- Improve app functionality and user experience
- Send important service updates
3. INFORMATION SHARING
We share information with trusted third-party service providers who assist us
in:
- Payment processing: Subscription management and payment processing (handled
securely by third-party providers)
- Data storage: Secure cloud storage and authentication services
- Authentication: Apple Sign-In and App Store purchase processing
We do not sell or rent your personal information to third parties.
4. DATA STORAGE AND SECURITY
- Your data is stored securely using industry-standard cloud infrastructure
- We implement robust security measures to protect your information
- Payment information for subscription services is processed securely by
third-party providers
- No face data or biometric information is collected or stored
5. BIOMETRIC AND FACE DATA
### Face Data Collection
CoaCalm does not collect, process, analyze, or store any face data, facial
recognition information, or biometric identifiers.
### Planned Uses
No face data is collected or used for any purpose within the application.
### Third-Party Sharing
No face data is collected, therefore no facial or biometric information is
shared with third parties or stored on our servers.
### Data Retention
No face data retention occurs as no facial or biometric information is
collected by the application.
### Camera Usage
While the app requests camera permissions to provide visual guidance during EFT
tapping sessions, no photos, videos, facial recognition, or biometric analysis
is performed or stored.
6. YOUR RIGHTS
You have the right to:
- Access your personal information
- Update or correct your information
- Delete your account and associated data
- Opt-out of non-essential communications
7. CHILDREN'S PRIVACY
CoaCalm is not intended for children under 13. We do not knowingly collect
personal information from children under 13.
8. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. We will notify you of material
changes through the app or email.
9. CONTACT US
For privacy-related questions, contact us at: coacalm2025@gmail.com